playexchange

playexchange App support

Contact
+91 3445687563

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The playexchange:

Q1: How to log in after installing the playexchange?

To log in, open the app and enter your registered mobile number. Next, verify the OTP (One-Time Password) sent to your number. This secure method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal to appear. If you still don't receive an OTP after clicking "send," you can try reaching out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active number associated with it. If the number has changed, send your updated KYC (Know Your Customer) details via email to our customer support system to facilitate the account transfer. This will help resolve any issues and ensure a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the updated app is installed, you should be able to log in and play without any problems. This should provide you with a seamless gaming experience.

Most Asked Questions Related To Withdraw In The playexchange:

Q1: What is the minimum withdrawal amount in the playexchange?

In this app, you can withdraw a minimum amount of Rs. 100, which is higher than some other apps. Withdrawals are limited to the money earned from gaming, not bonus amounts. This means you can only receive the earnings from your gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and saving your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a seamless process, which typically takes 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours for the payment to be processed. This delay can interrupt the otherwise efficient experience offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games with the bonus, but the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it's failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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